Steps to Take After Setting up the Mailbox With Another Provider’s Domain
What You’ll Achieve by the End of This Guide: By following this guide, you will get to know the essential steps you need to take, to guarantee the smooth operation of your mailbox.
After setting the mailbox, using another provider’s domain there should be some important steps taken. But before we begin, here you can find a detailed guide on how to set up a Polaris mailbox.
- Login to Your Domain Host Account
- Head to the Domain Settings Page
- Find Your Domain Name
- Click on Your Domain Name Settings, and Search Where to Manage/Edit Name Server Records
- Add the Following Records:
Type: TXT
Host: yourdomain.com
Value: v=spf1 includes:emailarray.com -all
TTL: 1800
Type: MX
Host: yourdomain.com
Value: mx2.emailarray.com
TTL: 300
Priority: 10
Type: MX
Host: yourdomain.com
Value: mx.emailarray.com
TTL: 300
Priority: 5
Tip: After adding the records, it may take some time for the changes to fully propagate. Don’t worry if the mailbox doesn’t work immediately after editing the records - just wait a couple of hours, and it should be ready to go! Once it’s set, you can test it by sending an email from your new mailbox to ensure it’s working properly.
You’re Done! You've mastered the art of domain settings, and you're all set to enjoy the full potential of your PolarisMail custom mailbox.
See Also:
Troubleshooting
If you run into issues while setting the mailbox, using another provider’s domain, here are some common problems and solutions:
1. I Can’t Find Where to Manage the Name Server Records
- Possible Cause: The website's navigation is difficult to understand or use.
- Solution: Try to contact your domain provider’s support team. They will manage those records for you.
2. I Have Tried to Manage the Records Myself, but it Won’t work
- Possible Cause: There might be a missing record or an error in the data you entered.
- Solution: Make a screenshot of your DNS records and contact the Hocoos Support Team.